Nový spôsob nakupovania

You can pay by credit card.

Yes, but we will be very sorry. :( If for some reason you need to return the goods, you can contact us through chat, send us the order number and we will communicate the rest together. We will find a  solution, you don´t have to worry :)

Of course! That was also the main reason why we invented WOWOX - to be able to come for the prodyct as soon as you want.
You have two options:
a) change the WOWOXmat to the one that you are currently closer to and you can choose a product within the time limit of your order

or (if for some reason you can't get to any of them)

b) you can extend the time for product pickup in the box for a fee.

Ordering products takes place exclusively in our WOWOX mobile application, which you can find for download in the App Store and Google Play Store.

The invoice will be sent to you by e-mail.

One of the biggest advantages of WOWOX is the unique predictive delivery and so-called "Delivery ZERO", thanks to which your order is already waiting for you and you can pick it up in any of our WOWOXmats, which are located throughout Bratislava.
You will have 2 days to pick up your order by default, which you can extend, if you do not manage to pick it up within that time.

Send the completed form together with the order number and photo documentation of the damaged model to the email address: support@wowox.eu.
Your complaint will be processed and we will inform you about the resolution by e-mail.
All information and documents for download can be found here: https://www.wowox.eu/reklamacny-poriadok

Terms and conditions can be found at https://www.wowox.eu/vseobecne-obchodne-podmienky

You can currently download it from the App Store or Google Play Store.

Picking up your purchase has never been easier, you will find everything you need in our app. After a successful payment of the order, a QR code will land in the app, thanks to which you will be able to pick up your purchase immediately, because your purchase is already waiting for you in the selected WOWOXmat.

You can find a complete list of active WOWOXmats in our app, in the section Menu - Map of WOWOXmats.

Of course! Take advantage of the unique advantage of the WOWOX concept and exchange the pick-up point (WOWOXmat) without restriction, as it suits you best. You can change the pick-up location directly in the app, and within a few seconds a new QR code will land in the app for you to use - your purchase is ready at the new spot.

You get credits from us after completing various activities - whether online or offline. Upon registration, you will automatically receive 5 credits worth 50 cents. By filling out the entire profile and turning on notifications (so you don't miss anything) you can get a total of 10 credits towards your next purchase.
You also receive credits for offline activities and various competitions that we communicate on our social profiles.
You can always apply these credits to any product, so you have it much cheaper!

During each campaign, ie every week, we have prepared an extra gift for one lucky person and we have placed a coupon with € 500 in credits in one of our boxes, which they can use to buy other products.

The coupon shows the code, which must be sent to support@wowox.eu, our agents will then check it and credit it to their account. The credits are valid until the end of 2023 and can be used indefinitely, you can even reduce the price of the product to 0 €.

Everyone who buys a given product this week has a special gift. The box assignment to orders is random, so every customer really has a chance to get an extra gift.

How to get the reviews, for which you can get credits to buy your products in the next few weeks?

DO'S: